063-DYK: Customer Relations

Increase Customer Retention Did you know that studies have shown that 61% of customers tend to stop buying from a company if they face a poor customer experience? Therefore, companies that do a better job at managing and keeping customers happy see higher customer...

062-DYK: Insulation

Insulation Did you know that consumer reports say that heating and cooling costs comprise 43 percent of the average homeowner’s utility bills [source: Consumer Reports]. According to the government’s Energy Star site, extra insulation can cut those costs...
56. Time is Money

56. Time is Money

The Blog Post explores: How the timing and timeliness of decision-making impacts the overall quality and cost of a project.  . Time is Money How the timing and...